TERMS & CONDITIONS

Illusion Luxe is a pre-paid salon, this means payment for non-permanent services must be made within 60 minutes of selecting a service/s otherwise the requested appointment will automatically be forfeited.

Alternatively, invoices can be sent upon requesting a booking and those invoices must be paid within 24 hours.

Failure to pay within the 24 hour time frame means you forfeit your appointment time.

No appointments will be held tentatively.
Payments will be made via credit card online.

We understand that sometimes you may need to cancel or reschedule your appointment and we kindly request that you provide us with at least 14 days notice.

If you need to cancel or change your appointment within the 48-hour window, a new booking fee will need to be paid in advance prior to making another booking.

Any changes to cosmetic tattoo appointments must be made 14 days prior to your appointment or you will forfeit your booking fee, to rebook an appointment you will have to transfer a new booking fee.

Booking fees are strictly non-refundable & non-transferable.

If you arrive to your appointment more than 15 minutes late, you forfeit your appointment as well as your booking fee.